Privacy Policy

Last updated: August 4, 2025

Introduction

ProspectFlow ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our platform.

Information We Collect

Personal Information

• Name and contact details
• Address and location information
• Service requirements and preferences
• Communication history

Technical Information

• IP address and device information
• Website usage data
• Cookies and similar technologies

How We Use Your Information

We use your information to:

• Connect you with appropriate tradespeople
• Process and manage service requests
• Improve our platform and services
• Send relevant communications
• Ensure platform security and prevent fraud

Data Protection

We implement appropriate security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Withdraw consent for data processing
• Lodge a complaint with supervisory authorities

Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@prospectflow.co.uk